At Divine JEE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or contact us regarding our coaching programmes.
This policy applies to our website: https://www.divinejee.com/
01Information We Collect
When you submit an enquiry through our website or Google Forms, we may collect the following information:
- Parent or Guardian Name
- Parent or Guardian Mobile / WhatsApp Number
- Student's Class or Grade
- Interested Course (JEE, NEET or Foundation)
- Details voluntarily shared while requesting a demo class or counselling session.
We may also collect limited technical information, such as browser type, device information, pages visited and general website usage data.
02How We Use Your Information
We use the collected information for the following purposes:
- To respond to your enquiries.
- To arrange free demo classes and counselling sessions.
- To provide information about our JEE, NEET and Foundation programmes.
- To help our counselling team follow up on your requests.
- To improve our website, services and user experience.
- To maintain enquiry and admission-related records.
03Parents, Guardians and Students Under 18
Our coaching programmes are designed for school students, including students under the age of 18.
Our enquiry forms are intended to be completed by parents or legal guardians. We request parent or guardian contact details along with limited information about the student's class and course interest.
Parents and guardians should submit enquiries on behalf of students under 18. If we process a child's personal data in circumstances requiring parental consent, we will take appropriate steps in accordance with applicable laws.
04We Do Not Sell Personal Information
Divine JEE does not sell, rent or trade your personal information.
We do not share your personal information with unrelated third parties for their own marketing or advertising purposes.
05Data Sharing and Third-Party Service Providers
We may share limited information only with authorised service providers when necessary to operate our website, manage enquiries, provide technical support or communicate with you.
These service providers may include website hosting, technical support, communication and analytics providers. They are permitted to process information only as necessary to provide their services to us.
Information submitted through Google Forms may be stored in a connected Google Sheet to help us manage and respond to enquiries. Google's own terms and privacy practices may also apply to its services.
06Google Analytics and Cookies
Our website uses Google Analytics to understand website traffic and improve website performance.
Google Analytics may collect information through cookies or similar technologies, including:
- Pages visited on our website.
- Time spent on pages.
- Browser and device information.
- General website interactions.
- Online identifiers and approximate location information.
We do not intentionally send names, mobile numbers, email addresses or other directly identifying enquiry details to Google Analytics.
You can manage or disable cookies through your browser settings. Where required, we will provide appropriate consent choices for non-essential cookies or analytics technologies.
For more information, please visit Google Privacy Policy.
07Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, disclosure, alteration or loss.
Access to enquiry information is intended to be limited to authorised persons who need it for their work.
However, no online platform or electronic storage system can guarantee complete security.
08Data Retention
We retain personal information only for as long as reasonably necessary to respond to enquiries, provide requested services, maintain relevant records or comply with applicable legal requirements.
When information is no longer required, we take reasonable steps to delete it or dispose of it securely, subject to applicable law.
09Your Privacy Rights
You may contact us to:
- Request access to the personal information you have provided.
- Request correction of inaccurate information.
- Request deletion of your information, where applicable.
- Withdraw consent where processing is based on consent.
- Raise concerns regarding the handling of your personal information.
We will review and respond to such requests in accordance with applicable laws.
10Third-Party Websites
Our website may contain links to external websites or services. These websites have their own privacy policies and practices.
Divine JEE is not responsible for the privacy practices or content of third-party websites.
11Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable legal requirements.
Any updates will be published on this page with a revised Last Updated date.
We encourage visitors to review this page periodically.
12Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us: